FAQs

 

 

What do I need to check out books?
All you need is your Argosy University picture ID to verify that you are a current full-time, half-time, or part-time student. Alumni are also allowed borrowing privileges. See "library policies" for more information about alumni borrowing privileges.
 

How do I find what I need in the library?
The library’s webpage,  located at www.auchicagolib.org  provides links and directions for finding books, articles, videos, assessment materials, and dissertations. Finding aids are also available in print in the library.

 

Accessing library online resources require passwords, which can be obtained in the library circulation and reference desks, or e-mail auchilibrary@argosy.edu or call 312-777-7653.
 

I am a distance student, and cannot make it to the library in person. How can I get library materials and assistance?

Articles and e-books, and other resources are available through the library catalog and subscription databases online. Print books, videos, and other resources can be mailed to your home at no charge by request. Just call or e-mail! Any materials not available online and not owned by the library can be ordered through interlibrary loan and mailed to your home address.

 

Reference help is also available for students who cannot come in person to the library, either via e-mail or phone. When inquiring via e-mail, a reference librarian will get back to you within 24 hours in most cases.

 

How do I get a specific reference question answered?
You are encouraged to consult with the librarians concerning your research needs.  If you have a question or need search assistance, the librarians are available during most open hours. The Circulation Desk is staffed by student employees during all hours that the library is open. Student employees are able to assist with basic directional or technical assistance needs.

You are also encouraged to call or email reference requests to the librarians, especially if you are a remotely located student.

 

What is kept behind the Circulation Desk?
Reserved books and readings assigned by professors for each course, as well as some frequently requested reference materials and testing forms.
 

Can I use my personal laptop in the library?
Yes, Argosy University provides Wi-Fi access throughout the campus, including the library.

 

Where can I find the most recent issues of the journals?
Most recent issues of journals on the periodical shelves on the north side of the library. Journal back issues are located in the northwest section of the library, organized alphabetically by title. If you have trouble finding a particular issue, please consult library staff.

Also, check the A-Z Journal List link on the library’s homepage to check whether the library carries a particular title in print, or whether a publication is available full-text in one of the library's online subscription databases.


 

What can I do if I can't find a book/video/journal in the Argosy University Library System?

The librarians are available to assist you in successfully locating appropriate materials.  If an item is identified that is located outside the Argosy system, interlibrary loan services are available through the Argosy University, Chicago Library.  Additionally, students are often able to access other local academic libraries for on-site usage.
 

How do I request interlibrary loans?

Forms are available online through our library website @ www.auchicagolib.org

 

Where can I return books when I'm finished with them?
You can drop off items at the library Circulation Desk when the library is open.  If it is after hours, you can drop off your items in the Book Drop located outside of the library entrance.

 

Is there a photocopier available?
Yes. There are two photocopiers in the library that are used with a copy card. Photocopies are $ .10/ page.

How do I get a copy card?
Copy cards can be obtained at the circulation desk. Value can be added to the copy cards in $1, $5, $10 and $20 increments using the machine located next to the copiers.

 

What if I still can't find what I need to know?
Ask the library staff, either by e-mail, phone or in person. Please click here for contact information.

 

Library Hours

Mon.-Thurs     8:30 am - 9:00 pm

Fri.                  8:30 am - 6:00 pm

Sat.               11:00 am - 6:00 pm